Mobile Associate, Store in Store - Retail Sales, Bilingual Preferred
Core
Retail sales associate in a high-traffic warehouse/club kiosk setting, educating customers and selling T-Mobile products.
Role type
Entry-level retail sales associate
Builds
T-Mobile mobile plans, devices, and club member benefits
Domain
Telecommunications retail
Deliverable
product features
Required skills
Sales, Customer Service, Consultative Selling, Product Knowledge, Customer Engagement, Relationship Building, Coaching, Customer Needs Identification, Sales Prospecting, Customer Referrals, Customer Education, Customer Communications, Customer Satisfaction Management, Leadership, Communication
Preferred skills
6 months of customer service and/or sales experience in a retail environment
Technologies
Digital tools, T-Mobile systems
Responsibilities
Proactively engage with customers in a high-traffic retail environment, complete training on products and processes, attract potential customers to drive sales, follow up with customers, collect referrals, and handle customer retention processes.
Seniority
Entry-level, hands-on IC
