Mobile Associate, Store-in-Store, Retail Sales
Core
Retail sales associate responsible for engaging customers in partner store locations to sell T-Mobile wireless solutions and devices.
Role type
Entry-level retail sales associate
Builds
Wireless service plans, devices, and onboarding solutions for retail customers
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Consultative selling, customer needs identification, solution-based selling, customer education, relationship building, sales prospecting
Preferred skills
Prior retail environment experience
Technologies
Digital self-serve tools, T-Mobile app
Responsibilities
Proactively engage with customers in high-traffic retail environments to identify needs and recommend wireless solutions; utilize digital self-serve tools to educate customers on app usage and self-service options; perform store operations including opening/closing procedures and securing kiosk assets; build relationships with nearby leadership teams to support account setup and device support.
Seniority
Entry-level, hands-on IC
