Mobile Associate - Retail Sales
Core
Support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.
Role type
Retail sales associate
Builds
Wireless service plans and technology solutions for customers
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Sales, Customer Service, Communication, Customer Problem Solving, Multitasking, Change Agility
Preferred skills
6 months of customer service and/or sales experience in a retail environment
Technologies
Digital tools for network coverage and service plan demonstration
Responsibilities
Develop proficiency in customer service and sales to deliver personalized technology and service solutions; Utilize digital tools to demonstrate network coverage, service plans, and product features; Complete required training to build knowledge of retail processes, systems, and wireless technology innovations; Collaborate with colleagues across channels to support a seamless customer experience
