Manager, Store in Store
Core
Lead a team of Mobile Experts in partner Store-in-Store locations to drive sales, manage customer experience, and deliver financial results for T-Mobile.
Role type
Retail Store Manager (Store-in-Store)
Builds
Wireless service plans, devices, and data solutions for retail customers
Domain
Telecommunications / Retail
Required skills
Team leadership, sales management, customer engagement, store operations, performance coaching, financial management, solution-based selling, visual merchandising, partner relationship management
Preferred skills
Bachelor's degree, prior experience in retail sales management
Technologies
Microsoft Office, store systems, digital tools
Responsibilities
Coach and develop Mobile Experts on sales techniques and customer service; manage daily store operations including opening/closing and customer flow; drive sales performance and meet key performance indicators; maintain store visual displays and adhere to brand standards; build partnerships with store-in-store partner leadership; manage labor, expenses, and discounting strategies.
Seniority
Mid-level Manager