General Manager
Core
Lead landlord operations and service delivery for a new mixed-use campus in Cambridge, managing facilities, tenant relations, and financial performance.
Role type
Senior IC General Manager (Property Management)
Builds
Operational excellence and customer experience for a 110,000 sq.ft mixed-use campus
Domain
Commercial Real Estate / Facilities Management
Required skills
Grade A office building management, service charge financial management, on-site team leadership, lease administration, procurement strategy, health and safety compliance, MEP systems knowledge, ESG implementation
Preferred skills
Pre-practical completion mobilization experience, stakeholder partnership, building design understanding
Technologies
PAM Process Hub, O&M manuals
Responsibilities
Lead the on-site management team to deliver high standards of service; manage service charge budgets and major CAPEX; establish property strategy to enhance customer experience; ensure compliance with leases and insurance policies; implement ESG and sustainability policies; coordinate with professional consultants for maintenance and repairs.
Seniority
Senior, hands-on IC
