Technical Field Engineer
Core
Installing, diagnosing, maintaining, and servicing computer-related products (desktop/laptop) and performing break-fix/software installations for a large multinational vendor.
Role type
Technical Field Engineer
Builds
On-site IT support and hardware/software maintenance for enterprise clients
Domain
IT Services / Hardware Support
Deliverable
physical/clinical work
Required skills
Desktop/laptop hardware servicing, iOS and MS software configuration, troubleshooting, incident documentation, customer service
Preferred skills
IT background, client relationship building, process management
Responsibilities
Install and maintain computer products, perform break-fix and warranty repairs, troubleshoot and document incidents, achieve team-wide service levels
Seniority
Junior to Mid-level, hands-on IC
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