Sr. Practice Assistant
Core
Provides expert coordination of patient scheduling and administrative support to ensure seamless access to care and efficient clinic operations within the Cancer Institute.
Role type
Senior Practice Assistant (Administrative)
Builds
Patient appointment schedules and clinic operational workflows
Domain
Healthcare / Medical Administration
Required skills
Advanced MS Office (Outlook, Word, Excel, PowerPoint), Patient scheduling and registration, Medical billing forms processing, Document scanning and record management, Phone system management and triage, Time management and multitasking, Written communication and proofreading
Preferred skills
Surgical scheduling expertise, Training others on scheduling and billing systems
Technologies
EPIC, MS Office Suite, Phone systems
Responsibilities
Make patient appointments and maintain appointment records; Assist callers with routine inquiries and triage matters; Process patient billing forms and scan documents to patient medical records; Act as "Super User" for scheduling, registration, and billing systems; Handle prior authorizations, provider questions, prescription refills, and test results.
Seniority
Mid-level, hands-on IC
