EDI Operations Support Specialist
Core
Subject matter expert for electronic customer ordering, EDI connectivity, GHX integration, and hospital trading partner onboarding to improve order automation and reduce manual processing.
Role type
Business Analyst (EDI Operations Support Specialist)
Builds
Electronic order automation workflows, GHX transaction flows, and hospital customer onboarding processes
Domain
Healthcare / Supply Chain Operations
Required skills
EDI transaction management, GHX process coordination, hospital customer onboarding, process mapping, root cause analysis, data integrity validation, functional requirement documentation, system testing, change management training, stakeholder collaboration
Preferred skills
Healthcare order workflows, data analysis for manual order trends, project management principles, ERP/order management systems, Salesforce, reporting tools
Technologies
EDI platforms, GHX, ERP systems, Salesforce, MS Office Suite
Responsibilities
Assess business needs and recommend process improvements for EDI order intake and GHX flows; Develop functional business requirements for EDI/GHX enhancements and transaction mapping; Perform root cause analysis and troubleshoot EDI order failures and data mismatches; Identify metrics to measure process effectiveness and electronic order adoption; Collaborate on process mapping and requirements gathering with cross-functional teams; Train users on new EDI workflows and systems to promote adoption; Document process flows, use cases, test scripts, and troubleshooting guides; Support continuous improvement initiatives to reduce manual work and increase electronic order volume.
Seniority
Mid-level, hands-on IC
