Senior Representative, HR Solution Talent Acquisition
Core
Senior HR Solutions specialist managing complex employee inquiries, service operations, and HR system data to support talent attraction and retention.
Role type
Senior HR Solutions Representative (Shared Services)
Builds
HR service operations and employee support experiences
Domain
Human Resources / Shared Services
Deliverable
dashboards & analysis
Required skills
HR Administration, case management, ERP systems, HR technology systems, data management, process documentation, stakeholder interaction
Preferred skills
ServiceNow, Workday, Microsoft tools, employment legislation, analytical problem-solving
Responsibilities
Respond to complex HR inquiries via calls, chat, and portals; manage HR system data; delegate and escalate issues; lead and execute HR tasks; improve HR Knowledge Base and Case Management content; analyze trends to drive continuous improvement.
Seniority
Senior, hands-on IC