Senior Communications Project Manager – Collateral | S4 | CMRB | London or Milton Keynes
Core
Lead the delivery of customer collateral changes associated with the migration of TSB customers to Santander UK, ensuring alignment with branding, regulatory, and customer experience requirements.
Role type
Senior Communications Project Manager
Builds
Customer collateral and communications materials for the TSB-to-Santander migration and broader Harmonisation objectives
Domain
Banking / Financial Services / Brand & Communications
Deliverable
product features
Required skills
End-to-end communications planning, Stakeholder management, Risk management, Governance tracking, Regulatory compliance knowledge, Project management
Preferred skills
Prince 2 practitioner certification, Change management processes, Product change support, Internal Audit engagement
Technologies
None stated
Responsibilities
Manage end-to-end communications planning for collateral changes; Identify and manage risks and dependencies; Coordinate stakeholders across Marketing, Product, Risk, Compliance, Legal, and Operations; Ensure collateral meets regulatory and brand requirements; Maintain robust governance and track progress; Engage with Risk Line 2 and Internal Audit Line 3; Collaborate with the central Programme IMO function.
Seniority
Senior, hands-on IC