BRA Espec Clientes Prospera
Core
Manage portfolio and prospect new micro and small business entrepreneurs, conducting in-person visits to ensure customer satisfaction and control default.
Role type
Client Specialist (Microfinance)
Builds
Microfinance platform Prospera for micro and small businesses
Domain
Financial Services / Microfinance
Deliverable
client delivery
Required skills
portfolio management, prospecting, in-person client visits, partnership identification, preventive collection, agreement negotiation, default control
Preferred skills
microcredit experience, Microsoft Office proficiency
Responsibilities
Manage portfolio and prospect new micro and small business entrepreneurs; Conduct in-person visits to clients; Identify and act on potential partnerships; Ensure customer proximity and satisfaction; Perform preventive collection; Make agreements; Control portfolio default