Funeral Home and Cemetery General Manager
Core
Provide guidance and direction to location leadership to effectively and profitably manage business, finances, marketing, customer growth, and people resources across multiple locations.
Role type
Senior operations general manager (funeral home and cemetery)
Builds
Funeral home and cemetery services for local communities
Domain
Funeral services and cemetery operations
Deliverable
client delivery
Required skills
P&L management, budgeting, financial planning, marketing strategy, customer satisfaction management, regulatory compliance, team leadership, hiring and performance management, change management
Preferred skills
Mortuary Science degree, Finance/Marketing/Business degree, state Funeral Director licensure
Technologies
MS Office suite (Outlook, Word, Excel, PowerPoint)
Responsibilities
Approve annual business plans, budgets, and financial goals; monitor and achieve financial targets; develop and implement marketing plans to increase sales and market share; ensure compliance with federal, state regulations, and company policies; recruit, hire, train, and manage staff; resolve complex operational problems; communicate long-term strategy and annual goals to location leadership.
Seniority
Senior, hands-on IC managing multiple locations