Transport/Preparation Specialist II
Core
Manage decedent removal, transportation, and dispatch operations while overseeing staff training and quality control for mortuary services.
Role type
Senior IC transport and dispatch specialist
Builds
Efficient removal and transportation logistics for families
Domain
Funeral services / Mortuary operations
Deliverable
physical/clinical work
Required skills
Logistics management, staff training, quality control, data entry, process improvement, resource allocation, issue resolution, MS Office proficiency, HMIS familiarity
Preferred skills
Funeral Directors license
Responsibilities
Optimize dispatching and time management for removal calls, conduct ride-alongs for quality assurance, develop training programs for dispatchers and drivers, manage departmental assets and vehicle maintenance, draft SOPs and policies, track operational metrics, resolve complex issues like lost cases or coroner sign-outs.
Seniority
Senior, hands-on IC