IT Program Manager
Core
Centralize intake and coordinate execution for One Sentara Transformation Wave and other IT-led initiatives within a healthcare environment.
Role type
IT Program Manager
Builds
IT-driven initiatives supporting Clinical and Revenue Cycle systems
Domain
Healthcare IT
Deliverable
product features
Required skills
stakeholder influence without direct authority, initiative scope assessment, risk identification and mitigation, cross-project dependency management, resource coordination, documentation validation (BRDs, TDDs), conflict resolution, technical program definition
Preferred skills
Epic applications (Prelude, Cadence, HIM, Professional Billing, Hospital Billing, Cogito), ServiceNow, Wave, PMP certification
Technologies
ServiceNow, iOS
Responsibilities
Centralize intake for One Sentara Transformation Wave and other IT-led initiatives, validate initiative documentation including BRDs and TDDs, identify documentation gaps and partner with owners to close them, assess initiative scope and align work to appropriate IT owners, coordinate and facilitate assignment of IT Milestone Owners, support reassignment and escalation activities when ownership changes, ensure ownership matches actual effort and technical area, coordinate resource requirements across interconnected initiatives, help define scope and assess risk for technical programs, identify cross-project dependencies and risks then drive mitigation planning, build effective partnerships across IT, operations, and business leadership, resolve conflicts and help address project issues across teams, influence stakeholders beyond direct reporting structure, act as liaison among application, integration, analytics, and infrastructure teams, provide coordination for smaller initiatives without dedicated enterprise project managers, track IT milestones and support execution alignment, facilitate communication and issue resolution among stakeholders
