Director of IT
Core
Executive-level leadership and operational oversight for enterprise IT infrastructure management and delivery services during a major technology modernization effort.
Role type
Director of IT Services (Enterprise Infrastructure)
Builds
Enterprise IT infrastructure, cloud services, network operations, and service delivery for the State Division of Medicaid
Domain
Public Sector / Healthcare Administration / Enterprise IT
Deliverable
infrastructure
Required skills
Enterprise IT infrastructure management, cloud services operations, network administration, vendor relationship management, contract negotiation, IT governance, compliance documentation, team leadership, outage management
Preferred skills
Technology modernization strategy, cybersecurity partnership, executive briefing
Technologies
Cloud, Firewall, Network, CTO, Security
Responsibilities
Oversee daily IT infrastructure operations to maintain system availability and performance; triage and track service tickets for cloud, hosting, and network services; coordinate DNS changes, firewall rules, and access management; lead responses to major outages and service disruptions; manage vendor relationships and contract renewals; conduct hiring for infrastructure and support roles; develop Standard Operating Procedures; prepare weekly status reports and executive briefings; manage collection of compliance documentation.
