IT Technician
Core
Provide end-user IT support, configure and deploy devices, and manage server deployments and migrations for small and medium-sized businesses.
Role type
IT Technician (Help Desk / Desktop Support)
Builds
Desktops, laptops, mobile devices, Microsoft 365 environments, on-premises server infrastructure
Domain
IT Services / Managed Service Provider
Required skills
Windows 10/11 support, customer service, remote management tools, server troubleshooting, project management
Preferred skills
Microsoft Windows Server, VMware, Veeam, sales support
Technologies
Windows, Microsoft 365, VMware, Veeam, Office 365
Responsibilities
Provide end-user support by phone and on-site, configure and deploy desktops and mobile devices, manage server deployments and lead migration projects
Seniority
Entry-level to Mid-level, hands-on IC
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