Associate, Cluster Operations and Service Head, Consumer Banking Group
Core
Own current-account business plans and sales funnels for a cluster of business clients (wholesalers, manufacturers, hospitals, etc.), driving acquisition, activation, and value build-up.
Role type
Senior IC sales operations leader (current accounts)
Builds
Current account portfolios and transaction banking solutions for business clients
Domain
Consumer Banking / Commercial Banking
Required skills
sales strategy, team leadership, customer relationship management, cross-sell execution, risk compliance, performance management, market intelligence, product partnership
Preferred skills
experience with digital banking adoption, cash management solutions, trade association networks
Technologies
corporate internet banking, mobile approvals, POS, QR, Soundbox, sweep-in/out, FFD structures
Responsibilities
Deliver acquisition and balance growth targets; lead and coach field sales teams; drive account activation and transaction migration; execute solution-led cross-sell; manage customer retention and service quality; ensure KYC/AML compliance; recruit and develop sales talent
Seniority
Senior, hands-on IC