Officer, Gold Loan Officer, Consumer Banking Group
Core
Manage end-to-end gold loan processing, customer servicing, and audit resolution for the Consumer Banking Group.
Role type
Gold Loan Officer
Builds
Gold loan products for retail customers
Domain
Consumer Banking / Financial Services
Required skills
Gold loan operations, loan origination systems, audit query resolution, insurance cross-selling, regulatory compliance, documentation processing
Preferred skills
Relationship building, training management, target achievement
Responsibilities
Handle gold loan customers in the branch, explain product features, handle customer queries, support documentation and end-to-end loan processing in LOS, clear and resolve audit and FCU queries, handle gold loan customer servicing, manage insurance cross-sell targets, manage training agenda for branch staff
Seniority
Mid-level, hands-on IC
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