Project Manager- Infrastructure
Core
Client-facing technology project management with end-to-end ownership of complex infrastructure and technology initiatives.
Role type
Senior IC Project Manager (Infrastructure)
Builds
Infrastructure upgrades, technology implementations, client onboarding, acquisitions, integrations, and ServiceNow development
Domain
Professional Services / Enterprise IT Infrastructure
Required skills
Technical project delivery, client relationship management, scope and timeline management, risk management, financial management, change-order negotiation, cross-functional team leadership, distributed team coordination, executive stakeholder communication, technical concept translation, business acumen
Preferred skills
PMP certification, Agile/Scrum Master certification, ITIL certification
Technologies
Microsoft enterprise infrastructure (Azure, Active Directory, Microsoft 365, SharePoint), document management (iManage, NetDocuments), virtualization (VMware, Nutanix), enterprise storage, backup, disaster recovery solutions
Responsibilities
Serve as primary client contact and relationship owner, lead client meetings and governance forums, manage project scope and timelines, communicate project status and risks, own executive escalations, define project scope and success criteria, maintain master project plan, manage formal change control processes, review and approve project deliverables, own client-facing status reporting and delivery metrics, implement risk mitigation strategies, own project budgets and financial health, ensure contractual compliance, coordinate distributed and offshore teams
Seniority
Senior, hands-on IC