Technology & Automation Specialist – Design Applications
Core
Provide specialist support for design and business applications, lead software installations and upgrades, and develop automated workflows to improve productivity.
Role type
Mid-level IC IT support and automation specialist
Builds
Automated workflows, productivity solutions, and streamlined IT operations for an architectural practice
Domain
Architecture + IT Systems
Required skills
Application support, software deployment, systems administration, troubleshooting, user training, workflow automation, Microsoft 365 administration
Preferred skills
AI adoption, Power Automate, Microsoft Copilot, architectural software support
Technologies
Revit, Rhino, Enscape, Lumion, Microsoft 365, SharePoint, Power Automate, Microsoft Copilot
Responsibilities
Provide specialist support for design and business applications, Lead software installations, upgrades and deployments, Administer software licences, user access and application settings, Deliver user training and onboarding, Support & deploy design technology and business applications, Identify opportunities to improve workflows through automation and AI, Develop and maintain automated workflows and other productivity solutions, Support Microsoft Copilot adoption and user training, Evaluate emerging technologies and recommend improvements, Work with software vendors and external IT provider to resolve issues
Seniority
Mid-level, hands-on IC