Associate Trainer - Afternoon Shift
Core
Support the delivery of standardized onboarding and training curricula for new employees in the Customer Experience (CX) organization.
Role type
Associate Trainer (Onboarding & Development)
Builds
Standardized Week 1 CX-wide Core Curriculum and refresher/ad-hoc training sessions
Domain
Restaurant technology / Customer Experience
Required skills
Adult learning principles, facilitation, classroom management, documentation, record-keeping, active listening, collaboration
Preferred skills
None stated
Technologies
None stated
Responsibilities
Assist in delivering standardized onboarding curriculum, support facilitation of instructor-led training sessions, coordinate onboarding logistics, document trainee progress, deliver refresher training, maintain training materials, collect trainee feedback, identify learning gaps
Seniority
Junior, entry-level IC