Front Office Supervisor
Core
Lead the front desk team and manage overnight operations for a 97-room apartment-style hotel serving corporate travelers, families, and project workers.
Role type
Front Office Supervisor
Builds
Guest check-in/check-out processes, reservation management, and overnight property support
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Team leadership, guest service management, reservation system proficiency, inventory management, cross-departmental collaboration, overnight operations
Preferred skills
Management qualification, problem-solving, training and mentoring
Responsibilities
Supervise front desk staff, oversee check-in/check-out and reservations, train and mentor team members, manage room inventory and rates, handle overnight guest assistance
Seniority
Mid-level, hands-on IC
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