Service Delivery and Growth Manager
Core
Build and lead a new NDIS service operation from the ground up, establishing services across new locations and acquiring new participants.
Role type
Senior Service Delivery and Growth Manager (NDIS)
Builds
New NDIS service locations and sustainable participant bases
Domain
Disability services / NDIS / Community services
Required skills
NDIS environment knowledge, business development, stakeholder engagement, team leadership, operational oversight, compliance management, recruitment, commercial awareness
Preferred skills
Experience in SIL, in-home supports, community participation, support coordination
Technologies
NDIS compliance frameworks, participant management systems
Responsibilities
Establish strong referral pathways and build a sustainable participant base, develop relationships with Support Coordinators, Local Area Coordinators, Plan Managers, allied health professionals, hospitals, families and other key stakeholders, recruit, develop and lead a high-performing team, oversee day-to-day operations, participant outcomes, workforce performance, compliance and financial performance
Seniority
Senior, hands-on IC
