Junior Helpdesk & Systems Administrator
Core
Provide day-to-day IT support, administer Microsoft 365, manage endpoints, and handle user onboarding/offboarding for an agricultural chemical manufacturer.
Role type
Junior Helpdesk & Systems Administrator
Builds
IT support services, device management, and user access controls for employees
Domain
Agriculture / IT Infrastructure
Required skills
Microsoft 365 administration, endpoint management, troubleshooting, user account management, IT asset record keeping, onboarding/offboarding processes
Preferred skills
AI and automation interest, PowerShell, NinjaOne, iOS/Android device support
Technologies
Microsoft 365, NinjaOne, Windows 11, Intune, MFA
Responsibilities
Provide first-line IT support and troubleshoot issues, Administer Microsoft 365 (users, groups, mailboxes, MFA, Intune), Monitor and manage endpoints via NinjaOne, Set up and decommission laptops and phones, Manage IT requirements for employee onboarding and offboarding, Develop user guides and knowledge articles
Seniority
Junior, entry-level IC
