Retirement Village Community Manager
Core
Lead day-to-day operations of a retirement village, ensuring resident satisfaction, financial performance, and facility management.
Role type
Senior Operations Manager (Senior Living)
Builds
A positive, safe, and financially sustainable community environment for senior residents.
Domain
Senior Living / Retirement Community Management
Required skills
Operations management, people leadership, financial acumen (P&L), stakeholder engagement, crisis resolution, compliance management, team recruitment and development, facility oversight.
Preferred skills
Hospitality or Hotel background, tertiary qualification in business, Microsoft Office proficiency.
Responsibilities
Oversee village services including compliance, safety, security, and facilities management; manage department managers and team members; implement community finance budgets; resolve complex resident concerns; partner with internal teams (Care, Marketing, Legal, Sales).