Assistant Store Manager, Colonnades
Core
Second in Charge supporting the Store Manager to lead a retail team, drive customer experiences, and maintain store operations for Optus telecommunications.
Role type
Assistant Store Manager (Retail)
Builds
Retail store operations and customer service experiences
Domain
Telecommunications retail
Deliverable
product features
Required skills
Team leadership, customer service, operational management, conflict resolution, staff coaching, performance monitoring
Responsibilities
Lead by example to create a high-performance culture, coach and mentor team members, handle escalated customer enquiries, support daily store operations, drive team engagement and goal setting.
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