Application Systems Analyst II
Core
Analyze, implement, maintain, and support enterprise business applications while serving as a liaison between business stakeholders and technical teams.
Role type
Application Systems Analyst
Builds
Enterprise business applications and technology solutions
Domain
Federal Government / Public Sector IT
Required skills
System analysis, application configuration, troubleshooting, root cause analysis, Tier II support, SDLC knowledge, COTS/custom application support, enterprise monitoring tools
Preferred skills
Bachelor's Degree, ServiceNow, Salesforce, Microsoft Dynamics, SharePoint, ITSM tools (Jira, Remedy), Federal Government IT environment experience
Technologies
Flexera FNMS, ServiceNow, Salesforce, Microsoft Dynamics, SharePoint, Jira, Remedy
Responsibilities
Analyze and maintain enterprise business applications for optimal performance; Serve as primary point of contact for assigned applications; Troubleshoot and resolve application issues and system errors; Perform root cause analysis and implement corrective actions; Provide Tier II application support to end users; Coordinate with developers, infrastructure teams, and vendors; Monitor application health and performance; Configure and maintain applications based on business requirements; Support application deployments, upgrades, and patches.
Seniority
Mid-level, hands-on IC
