Customer Service Coordinator
Core
Coordinate residential construction projects and manage post-construction customer support for completed homes.
Role type
Customer Service Coordinator (Construction/Real Estate)
Builds
Completed homes ready for market
Domain
Residential construction and real estate
Required skills
project coordination, compliance documentation management, stakeholder liaison, warranty claim management, defect rectification oversight, administrative support
Preferred skills
attention to detail, customer-first mindset, strong administrative skills
Responsibilities
Coordinate residential construction projects and maintain accurate project records; Manage compliance and handover documentation including Occupation Certificates and settlement packs; Act as liaison between Site Supervisors, service providers, and internal teams; Respond to homeowner enquiries and provide post-construction support; Coordinate warranty inspections and oversee defect rectification works; Provide general administrative support to the Construction team
