Claims Officer
Core
Handling inbound claims calls, managing claim inquiries, and assisting with a portfolio of property and motor insurance claims.
Role type
Claims Officer (Property and Motor Insurance)
Builds
Claims processing and customer service interactions
Domain
Insurance
Deliverable
client delivery
Required skills
Property claims handling, Motor claims handling, Inbound call management, Claims administration, Customer service, Sales and cross-selling
Preferred skills
Call center experience, Team collaboration
Technologies
None stated
Responsibilities
Attending to inbound phone calls and lodging claims, Managing claim general inquiries, Providing clients with information on product offerings, Up-selling and cross-selling to existing customers
Seniority
Individual Contributor
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