Lead Program Manager- Generative AI Data Operations
Core
Lead large-scale AI training data programs supporting the development and evaluation of generative AI systems.
Role type
Senior IC Lead Program Manager (Generative AI Data Operations)
Builds
High-volume data operations, vendor-managed training datasets, and operational workflows for AI development teams.
Domain
Artificial Intelligence / Data Operations / Generative AI
Deliverable
production ML models
Required skills
Program strategy & governance, Vendor management, Workforce capacity planning, Client relationship management, Budget & commercial oversight, Quality management (SOPs, audits), Risk management, Cross-functional leadership, Operational automation, Data privacy compliance
Preferred skills
SQL & ETL concepts, Business intelligence dashboards, Experience with distributed delivery teams
Responsibilities
Define program strategy, roadmaps, and operating models across multiple projects; Lead and develop a team of Program Managers and Coordinators; Own client relationships and lead governance meetings; Align client expectations on scope, priorities, and timelines; Partner with Quality Manager to establish quality objectives and audits; Plan and secure annotator/rater capacity for high-volume delivery; Manage program budgets, margins, and change orders; Track program-level risks and issues; Standardize SOPs and operating processes; Collaborate with Ops Technology to pilot automation; Ensure compliance with data handling and security policies.
Seniority
Senior, hands-on IC with people leadership