Associate Product Manager
Core
Associate Product Manager focused on new customer onboarding, translating user feedback into functional requirements, and owning specific product modules to ensure seamless product adoption.
Role type
Associate Product Manager (Onboarding & Customer Success)
Builds
Software solutions for hardware manufacturing, specifically tools for manufacturing engineers and operators.
Domain
Manufacturing / Hardware Development / Industrial Software
Deliverable
product features
Required skills
Customer advocacy, feature lifecycle management, backlog prioritization, cross-functional collaboration, data-informed iteration, agile ceremony facilitation
Preferred skills
Agile/Scrum framework experience, customer-facing role experience, basic understanding of web applications (APIs, JSON, data flow), manufacturing floor experience, manufacturing engineering background
Technologies
AI tools for specification drafting and feedback organization
Responsibilities
Interact directly with new customers to ensure early success and translate feedback into product improvements. Take ownership of defined product areas related to user onboarding and manage the feature lifecycle. Collaborate with Engineering and Design to deliver clear user stories and requirements. Work with Customer Success and Sales to ensure smooth transitions for new customers. Use data and user feedback to track feature success and suggest iterative improvements. Participate in and facilitate agile ceremonies.
Seniority
Associate (Entry-level PM track, 2-4 years prior experience in engineering)