Peer Review & Vendor Operations Supervisor
Core
Lead end-to-end peer review operations and oversee vendor performance, operational analytics, and continuous improvement for academic publishing workflows.
Role type
Senior Operations Supervisor (People Leadership & Vendor Governance)
Builds
Scalable peer review workflows and vendor service delivery for global publishing operations
Domain
Academic Publishing / Scholarly Communications
Required skills
Team leadership and talent development, Vendor management and governance, Operational analytics and KPI tracking, Process optimization and Lean methodologies, Stakeholder management, Data visualization (Excel/Power BI)
Preferred skills
Experience in academic publishing or scholarly communications, Project management, Change management
Technologies
Microsoft Excel, Power BI, Manuscript management systems
Responsibilities
Lead end-to-end peer review operations from submission to handoff, Manage and mentor a team of 5–7 professionals, Monitor vendor performance through scorecards and governance frameworks, Develop operational dashboards and reports to track productivity and quality, Identify bottlenecks and implement process improvements, Collaborate with global editorial and production teams
Seniority
Senior, hands-on IC with people management