Analista Técnico de Integraciones
Core
Maintain the daily operational relationship between Doctoralia and connected clinical management systems (PMS), ensuring agenda functionality and resolving integration incidents.
Role type
Technical Integration Analyst (SaaS)
Builds
Doctoralia's SaaS platform connecting healthcare specialists with patients
Domain
Healthcare / SaaS / API Integrations
Required skills
REST APIs, SQL, BI tools, API credential management, incident queue management, automation scripting, troubleshooting
Preferred skills
Postman, webhooks, callbacks, JSON payloads, HTTP status codes, API documentation
Responsibilities
Manage end-to-end incident queues to meet SLAs, proactively monitor integration availability, create and maintain integration manuals and troubleshooting guides, build lightweight automations to reduce manual tasks, support allied developers during construction, conduct training sessions for Customer Success teams
Seniority
Mid-level, hands-on IC
