Senior Client Success Manager - Insurance Solutions
Core
Build and strengthen relationships with property insurance clients to help them achieve measurable value from AI-powered solutions.
Role type
Senior Client Success Manager (Insurance Solutions)
Builds
AI-powered property insurance solutions
Domain
Property & Casualty Insurance + Artificial Intelligence
Deliverable
client delivery
Required skills
client relationship management, product adoption, business analysis, strategic account support, usage data interpretation, cross-functional collaboration, AI tool utilization
Preferred skills
deep insurance expertise, experience in high-growth environments
Responsibilities
Manage client relationships throughout the customer lifecycle, drive product adoption and workflow integration, conduct regular client touchpoints, support business reviews by connecting product usage to client objectives, monitor usage trends and client health indicators, translate client goals into measurable outcomes, gather and communicate client feedback to internal teams, identify opportunities for account growth, partner cross-functionally with Product, Risk Analytics, Data Science, and other teams.
Seniority
Senior, hands-on IC