Customer Success Manager – Northern & Western Regions
Core
Hybrid customer success and sales role supporting customers across the full CommBox journey from enquiry to expansion, with specific ownership of the Education vertical.
Role type
Customer Success Manager (Sales hybrid)
Builds
CommBox solutions for customers and partners
Domain
Telecommunications / Education
Deliverable
product features
Required skills
customer portfolio management, product demonstration, renewal management, cross-sell identification, education market growth
Responsibilities
own inbound opportunities for the region, coordinate and deliver product demonstrations, manage an allocated customer portfolio, identify renewal and cross-sell opportunities, ensure customer adoption of CommBox solutions, take ownership of the Education vertical
Seniority
Individual Contributor
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