Salesforce CRM Leader
Core
Spearhead comprehensive CRM strategy, transformation, and implementation for critical client engagements, acting as an executive subject matter expert.
Role type
Senior IC Salesforce & CRM Leader (Consulting)
Builds
Enterprise CRM strategies, roadmaps, operating models, and multi-cloud CRM environments for clients in Financial Services, Insurance, Telecommunications, Healthcare, and Retail.
Domain
IT Consulting / Enterprise CRM / Digital Transformation
Required skills
Salesforce ecosystem leadership, enterprise CRM strategy, executive stakeholder management, solution architecture, multi-cloud environment management, business development, practice building, risk management, commercial insight
Preferred skills
Salesforce Professional Services background, global consultancy experience, AI and automation integration expertise, thought leadership development
Technologies
Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud), Einstein, MuleSoft
Responsibilities
Lead and oversee CRM consulting portfolios; Develop and implement enterprise CRM strategies and roadmaps; Collaborate with C-suite to establish transformation agendas; Provide oversight and governance across Salesforce programs; Build and mentor a high-performing Salesforce consulting practice; Assist with pre-sales, proposal development, and client presentations
Seniority
Senior, hands-on IC with strategic leadership
