Course Development Quality Control Specialist
Core
Final quality assurance and setup of online safety and compliance courses before launch, managing partner relationships and catalogue accuracy.
Role type
Quality Control Specialist (SaaS/Learning Management)
Builds
BIS Safety Software online course platform
Domain
SaaS / Safety & Compliance / Learning Management Systems
Required skills
attention to detail, troubleshooting, process improvement, cross-functional collaboration, documentation management, client communication, AI tool usage, data organization, software adaptability, Microsoft Excel proficiency
Preferred skills
Learning Management Systems (LMS) experience, instructional design knowledge, technical writing, proofreading, health and safety background, process automation
Technologies
Microsoft Office (Excel), AI tools, LMS platforms
Responsibilities
Review and test online courses for quality, accuracy, and functionality before launch; manage course setup including descriptions, keywords, subscriptions, and pricing; take ownership of network partner courses from review through launch; troubleshoot course-related issues and act as escalation point; maintain course catalogue and tracking records; improve quality control processes and documentation.
Seniority
Individual Contributor, mid-level specialist