Installation Specialist - Philadelphia, PA
Core
Ensures restaurant sites are fully prepared for successful POS installations through virtual assessments, on-site readiness checks, and installation execution.
Role type
Senior IC installation specialist (POS hardware & networking)
Builds
Restaurant point-of-sale systems and supporting infrastructure
Domain
Restaurant technology / Point-of-Sale (POS) / Networking
Required skills
Networking infrastructure (routers, switches, cabling), POS hardware installation, advanced network diagnostics, staff training, project management, troubleshooting, documentation
Preferred skills
Fintech or SaaS experience, Associate degree in IT/Networking, background in restaurant operations
Technologies
POS hardware (workstations, printers, pin pads, cash drawers), networking equipment (switches, routers, firewalls), Microsoft Office, Google Workspace, CRM platforms, ticketing systems
Responsibilities
Conduct virtual site surveys and validate infrastructure readiness; Install and configure POS hardware and connectivity; Deliver onsite training and live support; Troubleshoot complex technical issues; Mentor junior specialists; Maintain detailed installation records
Seniority
Mid-level, hands-on IC
