Senior Manager, Operations Strategy Enablement
Core
Identify, develop, and scale strategic capabilities and operating practices across a broad operations organization to create measurable value.
Role type
Senior Manager, Operations Strategy Enablement
Builds
Scalable operational solutions, automation, and AI applications across multiple functions
Domain
Financial services / Operations Strategy
Deliverable
product features
Required skills
Strategic planning, cross-functional leadership, business case development, change management, data analysis, stakeholder management, governance design, implementation management, automation strategy, AI application identification
Preferred skills
Financial services experience, fintech, lending, servicing, automation implementation, AI implementation
Technologies
Automation tools, AI applications, customer-engagement technologies
Responsibilities
Develop and maintain an Operations Strategy enablement roadmap; Identify proven capabilities and technologies for scaling; Lead complex strategic enablement initiatives from concept to optimization; Translate operational needs into business requirements for technology solutions; Establish governance structures for cross-functional initiatives; Drive alignment and manage risks across functional teams; Develop repeatable playbooks for capability rollout; Measure initiative performance using data and metrics; Provide strategic recommendations to senior leadership; Build partnerships to promote enterprise-wide execution
Seniority
Senior, hands-on IC with strategic oversight