Manager, Technical Operations
Core
Lead technical operations processes, infrastructure governance, and a team of Cloud Platform Engineers to ensure secure, reliable, and automated cloud infrastructure.
Role type
Manager, Technical Operations (IC + People Management)
Builds
Cloud infrastructure platforms, security compliance frameworks, and automated operational workflows
Domain
Cloud Infrastructure & Platform Engineering
Required skills
Infrastructure operations leadership, team management, JIRA workflow governance, change management, risk assessment, Microsoft Azure, Kubernetes, Terraform, Ansible, automation scripting, compliance auditing
Preferred skills
Azure certifications (AZ-104/305/400), ITIL 4, advanced observability tools, policy-as-code implementation
Technologies
Azure, AKS, Kubernetes, Terraform, Ansible, Cloudflare, GitHub Actions, Azure DevOps, Prometheus, Grafana, New Relic
Responsibilities
Own infrastructure service request intake, triage, prioritization, and scheduling; coordinate maintenance windows and security updates; lead major incident response and post-mortems; coach and develop Cloud Platform Engineers; partner with Information Security on compliance and hardening; standardize operational processes and documentation; identify automation opportunities to reduce manual work.
Seniority
Manager, hands-on leadership
