Analista de Negócios
Core
Act as a key link between clients, technology teams, and business stakeholders to translate business needs into functional requirements and technology solutions for medium- and large-scale implementation projects.
Role type
Business Analyst (Technology Implementation)
Builds
System configurations, functional specifications, and operational processes for pension/retirement benefits clients.
Domain
Financial Services (Pension/Retirement Benefits) + Technology Implementation
Deliverable
product features
Required skills
Technology implementation, functional specifications, ERP projects, requirements gathering, stakeholder management, SQL, Microsoft DevOps, Freshdesk, Agile methodologies
Responsibilities
Lead and support system implementation activities including configuration, testing, training, and handover; Act as an intermediary between clients and internal teams to resolve business and system issues; Conduct requirements-gathering activities with clients; Document functional requirements and specifications; Coordinate testing and maintain accurate documentation; Identify opportunities for systemic or procedural improvements.
