Business Support Officer
Core
Provide administrative support to Development Services and Building Certification teams, ensuring accurate processing of development applications and certificates in line with legislation and council policies.
Role type
Administrative Support Officer (Local Government)
Builds
Development Applications, Construction Certificates, Occupation Certificates, Complying Development Certificates
Domain
Local Government / Urban Planning
Required skills
Development application processing, Building certification administration, Correspondence management, Record keeping, Customer enquiry handling, Process improvement
Preferred skills
NSW Planning Portal experience, TechOne, Content Manager/TRIM, Authority, Pathway
Responsibilities
Process development applications accurately, Support building certification tasks, Manage correspondence and documentation, Update website and handle media enquiries, Maintain records and databases, Respond to customer and internal enquiries, Improve administrative workflows
Seniority
Mid-level, hands-on IC
