Documentation and Training Specialist, Capital Markets
Core
Design, author, and maintain training materials, user guides, and operational documentation for the Syn~ Capital Markets platform while building AI-enabled knowledge solutions.
Role type
Documentation and Training Specialist (Capital Markets)
Builds
Training materials, user guides, operational documentation, AI agents, notebooks, and AI-enabled training experiences.
Domain
Financial services / Capital Markets / AI-enabled knowledge management
Required skills
Structuring complex information, instructional design, financial services concepts, AI agent design, prompt engineering, stakeholder engagement, agile delivery models
Preferred skills
Experience with enterprise software platforms, AI-assisted learning tools, self-directed delivery
Technologies
Copilot, Rovo, AI agents, notebooks
Responsibilities
Design and evolve AI-enabled training experiences for internal teams and external customers; Back-test AI responses with subject matter experts; Develop prompt guidance and best practices for AI tools; Collaborate with product owners and SMEs to curate critical knowledge; Ensure documentation aligns with product releases.
Seniority
Mid-Senior, hands-on IC
