Assistant Venue Manager
Core
Support the Venue Manager in daily leadership and operational execution of a high-volume, full table service restaurant to drive exceptional guest experiences and ensure smooth operations.
Role type
Assistant Venue Manager (Front-of-House Leadership)
Builds
High-volume restaurant dining experiences for guests
Domain
Hospitality / Restaurant Operations
Deliverable
product features
Required skills
supervisory experience in high-volume restaurants, floor operations management, team leadership during peak service, service recovery, rostering and labour control, stock control, upselling, compliance with health and safety standards
Preferred skills
ability to lead by example, strong problem-solving under pressure, flexible availability including nights/weekends/holidays
Technologies
POS systems, rostering software
Responsibilities
Manage floor operations including section allocation and table turn times; Lead, motivate, and coach front-of-house staff; Act as key point of contact for guest feedback and service recovery; Ensure compliance with health, safety, and hygiene standards; Support achievement of sales targets and KPI performance
Seniority
Mid-level, hands-on IC