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Junior System Analyst

Homebush West, New South Wales💼 Full-time🗓 2026-08-28 → 2026-10-01

Core

First-line support for Microsoft Dynamics 365 Finance & Operations and key applications supporting 30+ retail stores.

Role type

Junior System Analyst (IT Support)

Builds

Troubleshooting, maintenance, and documentation for retail store operations.

Domain

Retail / Enterprise Resource Planning (ERP)

Deliverable

dashboards & analysis

Required skills

SQL (basic queries), Microsoft Dynamics 365 F&O, ITIL processes, system testing, business requirements gathering

Preferred skills

ERP system exposure, application integrations knowledge, software testing processes

Responsibilities

Log and resolve support tickets, run SQL queries for issue resolution, assist in system monitoring and data corrections, support user training and documentation, participate in system testing and UAT, contribute to knowledge base articles

Seniority

Junior, hands-on IC

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