LiveOps Engineer
Core
Monitoring systems, responding to incidents, and continuously improving automation and observability to maintain production stability for global public sector services.
Role type
LiveOps Engineer (Infrastructure & Cloud Operations)
Builds
Production environments, automation pipelines, and observability practices for Civica's cloud services.
Domain
GovTech / Public Sector / Cloud Infrastructure
Deliverable
infrastructure
Required skills
Incident response, cloud environment management, automation scripting, container orchestration, CI/CD pipeline management, root cause analysis, network troubleshooting, observability tooling
Preferred skills
Experience with hybrid environments, familiarity with Helm and ingress controllers, knowledge of pcap analysis
Technologies
Azure, AWS, VMware, Docker, Kubernetes, Terraform, Ansible, PowerShell, Bash, Grafana, Prometheus, DataDog, Azure Monitor, GitHub Actions, Jenkins
Responsibilities
Monitor live environments and respond to production alerts; automate environment builds and operational tasks; maintain and scale containerized workloads; participate in on-call rotation and incident response; collaborate on root cause analysis and process improvement; document operational standards and runbooks.
Seniority
Mid-level, hands-on IC