Return To Work Case Manager - Workers Compensation
Core
Provide needs-based case management services to injured workers to facilitate timely treatment, ensure compensation entitlements, and promote return to work.
Role type
Workers' compensation case manager
Builds
Return-to-work outcomes and claim resolution for injured workers
Domain
Insurance / Workers' Compensation
Deliverable
client delivery
Required skills
Active claim management, entitlement administration, stakeholder liaison, medical management coordination, return-to-work planning, legal compliance knowledge, organizational planning, analytical reasoning, written communication, interpersonal skills, cultural sensitivity
Preferred skills
Experience with workplace injury rehabilitation, dispute resolution, workers' compensation law
Responsibilities
Manage active claims for compensation, ensure injured workers receive entitlements per the Workplace Injury Rehabilitation and Compensation Act 2013, liaise with workers, employers, and treating practitioners to support medical management and return to work activities
Seniority
Entry-level (4 weeks training provided)