Research & Insights Coordinator
Core
Design, deliver, and analyze research projects to understand community and customer sentiment, translating findings into actionable insights for government decision-making.
Role type
Research & Insights Coordinator
Builds
Strategic research reports, customer satisfaction metrics, and community feedback mechanisms
Domain
Government / Public Sector / Market Research
Deliverable
dashboards & analysis
Required skills
Survey design, data analysis, report writing, stakeholder management, project management, customer experience research
Preferred skills
Power BI, advanced data visualization
Responsibilities
Lead strategic research projects from survey design to reporting; design and analyze customer satisfaction and community perception surveys; develop customer experience research methodologies; translate complex data into clear reports for stakeholders
Seniority
Mid-level, hands-on IC
