Mentor
Core
Provide exceptional support, coaching, and case management to job seekers within Employment Programs to secure meaningful employment outcomes.
Role type
Senior IC case management mentor
Builds
Employment outcomes for job seekers
Domain
Social services / Employment services
Deliverable
client delivery
Required skills
case management, coaching, performance monitoring, KPI tracking, job matching, group facilitation, lead generation, analytical skills, administrative reporting, technology proficiency, cultural competency
Preferred skills
experience with Aboriginal and Torres Strait Islander communities, driver's license, valid Blue Card
Responsibilities
Build strong, trusting relationships with job seekers; monitor progress and improve performance; proactively meet program KPIs; identify training needs and deliver tailored guidance; facilitate group learning environments; collaborate with leaders and team members; complete accurate administrative and reporting tasks.
Seniority
Mid-level, hands-on IC