Senior IT Engineer
Core
Senior IT Engineer providing Tier 2 technical support, architecting cloud solutions, and managing infrastructure for small to mid-sized businesses in an MSP environment.
Role type
Senior hands-on IT Engineer (Infrastructure & Cloud)
Builds
Secure and efficient IT environments for small to mid-sized business clients
Domain
Managed Services Provider (MSP), Enterprise IT Infrastructure
Required skills
Windows Server administration, Microsoft 365 (Intune, Defender), Azure, Active Directory, VMware vSphere, Fortinet firewall management, backup solutions (Rubrik, Veeam), Citrix/VDI, networking fundamentals (TCP/IP, VLANs, VPNs), RMM/PSA tools, client-facing troubleshooting, SOP development, junior team mentorship
Preferred skills
PowerShell/scripting automation, project management, compliance frameworks (CMMC, SOX), Microsoft Teams Rooms/Phone systems, HP/Dell server hardware, Quantum tape libraries, LogicMonitor
Technologies
Microsoft 365, Azure, VMware vSphere, Fortinet, Rubrik Security Cloud, Veeam, Citrix, LogicMonitor, Windows Server, Linux, Hyper-V
Responsibilities
Act as Tier 2 technical support for escalations, architect and implement infrastructure/cloud solutions, perform on-site visits for assessments and troubleshooting, document client environments, provide mentorship to junior team members, participate in on-call rotation
Seniority
Senior, hands-on IC
